CMMI Services – Delivering Reliable, Repeatable & Scalable IT Services
The CMMI Services Domain focuses on optimizing and governing the delivery of IT, support, and managed services. PQA Solutions enables service organizations to improve customer satisfaction, operational consistency, and service-level compliance.
· Service delivery & service continuity
· Incident, problem, change & configuration management
· Capacity, availability & workflow optimization
· Customer engagement and service monitoring
· SLA control & escalation management
PQA Solutions provides tailored frameworks and real-world governance models that help you:
· Stabilize service processes
· Reduce downtime and escalations
· Improve customer communication & SLA reliability
· Build high-availability service operations
· Achieve seamless service resumption
We help you transform service functions into high-maturity, customer-centric service ecosystems.
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